Privacy Policy
Polarity Inc
Effective Date: May 30, 2026
Polarity Inc ("Polarity," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and who we share it with.
Information We Collect
We may collect the following types of personal information:
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Contact information — such as your first name, last name, email address, phone number, and mailing address.
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Account information — such as login credentials, account preferences, and communication history.
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Communication data — including the contents of messages you send us and your consent to receive communications, such as SMS/text messages.
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Usage and device information — such as IP address, browser type, device identifiers, and how you interact with our website.
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Payment information — such as billing details, processed securely through our payment providers.
We collect this information when you fill out a form on our website, create an account, contact us, opt in to communications, or otherwise interact with our services.
How We Use Your Information
We use the personal information we collect to:
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Provide, operate, and maintain our products and services;
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Communicate with you, including sending SMS/text messages you have consented to receive;
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Respond to inquiries and provide customer support;
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Process transactions and send related information;
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Send administrative and account-related notices;
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Improve our website, services, and customer experience;
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Comply with legal obligations and enforce our terms.
How We Share Your Information
We may share personal information in the following limited circumstances:
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Service providers — third-party vendors who perform services on our behalf (such as hosting, payment processing, and analytics), bound by confidentiality obligations.
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Legal compliance — when required by law, regulation, legal process, or governmental request.
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Business transfers — in connection with a merger, acquisition, or sale of assets.
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With your consent — when you direct us to share your information.
SMS consent is not shared with third parties or affiliates. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information shared with subcontractors in support services, such as customer service, is shared only for that limited purpose.
SMS Terms & Conditions
By opting in to SMS from a web form or other medium, you are agreeing to receive SMS messages from Polarity Inc. The types of messages you can expect to receive include:
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Appointment reminders
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Order and account alerts
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Account notifications
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Customer service and conversational messages
Message frequency may vary. Message and data rates may apply.
To opt out at any time, text STOP to any message. After you opt out, you will no longer receive SMS messages from us.
For assistance, text HELP or visit our website at polarity.biz.
For more information on how we handle your data, see our Privacy Policy at polarity.biz/privacy.
SMS consent is not shared with third parties or affiliates.
Your Choices
You may opt out of receiving SMS messages at any time by replying STOP to any message. You may also contact us to update or delete your personal information, subject to applicable legal requirements.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure.
Children's Privacy
Our services are not directed to individuals under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised effective date and will be posted on this page.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Polarity Inc - info@polarity.biz - 917-672-3675